Is OcuLabs Legit? Who We Are, What Is in the Jar, and How the Guarantee Works

Straight answers to the questions people ask before they buy: who OcuLabs is, whether OcuLabs and OcuPetLabs are the same company, what is in each product, how the 90-day guarantee actually works, shipping times, testing and how to reach a human.

OcuLabs Vision Bites 90-day empty-jar guarantee graphic

Quick answer: OcuLabs is a real, small, senior-dog supplement brand: four products, every active printed with its amount, third-party testing, tracked shipping to five countries, a 90-day money-back guarantee on the 90-day supply, and a support inbox answered by people. OcuLabs and OcuPetLabs are the same company (the website is ocupetlabs.com). We are not Ocu-GLO. Products are sold only through ocupetlabs.com, so a listing on a marketplace using our photos is not us. If a claim on this page is ever wrong, email support@ocupetlabs.com and we will fix it.

Who we are

OcuLabs was founded in New Zealand and is operated from Australia, and it exists for one kind of dog: the seven-plus senior whose parents are watching for the small changes, a haze in the eyes, a pause at the stairs, restlessness at dusk. We do not make puppy products, dental sticks or shampoo. We make daily support for aging eyes, joints, nerves and guts, in formats an old dog will actually take.

What is in the jar

  • Vision Support Bites: per 2 chews, lutein 6 mg, astaxanthin 1 mg, beta-carotene 1.5 mg, algal omega-3 DHA 100 mg. Chicken flavour, 90 chews, no added sugar. Serving 2 to 4 chews by weight.
  • Calming + Anxiety Support Chews: per 2 chews, chamomile extract 80 mg, hemp seed oil 80 mg, valerian root 50 mg, passion flower 30 mg, vitamin B1 30 mg, melatonin 4 mg, L-theanine 3 mg. Chicken flavour, 90 chews, 200 g. No CBD, corn, wheat, soy, colours or added sugar.
  • Hip + Joint Support Chews: glucosamine HCl, chondroitin sulfate, MSM, green-lipped mussel, turmeric root, wild Alaskan salmon oil, hyaluronic acid, Boswellia extract. Chicken flavour, 90 chews, 200 g, two a day.
  • Turkey Tail+: per 1.6 g scoop, turkey tail 400 mg, shiitake 200 mg, lion's mane 200 mg (fruiting bodies), beta-glucan 150 mg, curcumin 100 mg, green tea polyphenols 50 mg, vitamin C 50 mg, Bacillus subtilis 1 billion CFU. Natural chicken flavour, 50 g.

Every product page carries the same numbers, and we compare ourselves honestly against the big brands in our guides, including where they beat us; see the eye supplement comparison.

What we do not claim

No OcuLabs product treats, cures or prevents disease. Vision Support Bites do not dissolve cataracts. Calming Chews are not a sedative or a substitute for a vet and a behaviour plan in severe anxiety. Hip + Joint Support Chews are not pain relief. Turkey Tail+ is daily wellness support, not a cancer treatment. We say this on the label, on every product page and in every guide, because a dog with a red eye, a limp or a lump needs a vet, and we would rather lose a sale than delay that visit.

How the guarantee works

The 90-day (3-jar) supply of each product is covered by a 90-day money-back guarantee. Run the routine daily; if you are not happy at day 90, email support@ocupetlabs.com and request a refund under the refund policy. Single trial jars, two-jar orders and subscription renewals are not covered, and the policy asks that the routine was actually followed. Read the full refund policy before you buy so the conditions are no surprise.

Shipping, payment and contact

  • Ships to: United States, Australia, New Zealand, Canada, United Kingdom.
  • Times: 1 to 3 business days processing, then typically 3 to 8 days in the US and 7 to 12 days elsewhere, tracked.
  • Free shipping: orders of two or more jars.
  • Payment: standard Shopify checkout: cards, Shop Pay, PayPal and local wallets, with your details never seen by us.
  • Subscriptions: managed from your account page; cancel any time before the next renewal.
  • Support: support@ocupetlabs.com, or the contact page.

Testing and sourcing

The chews and Turkey Tail+ are third-party tested; Turkey Tail+ is also heavy-metal screened, because mushrooms concentrate metals from their substrate. Turkey Tail+ uses fruiting bodies only, no mycelium on grain. Our lutein comes from marigold, our astaxanthin from Haematococcus pluvialis algae and our DHA from Schizochytrium algae, all named on the label.

Where to buy, and where not to

OcuLabs products are sold only at ocupetlabs.com. Listings on marketplaces that reuse our photos under a different name are not ours, are not covered by our guarantee and are not tested by us. If you see one, read how to spot a fake OcuLabs listing and send us the link.

Frequently asked questions

Is OcuLabs a legitimate company?

Yes: a New Zealand-founded, Australia-operated senior-dog supplement brand with printed ingredient amounts, third-party testing, tracked shipping to five countries, a 90-day guarantee on the 90-day supply and a staffed support inbox.

Are OcuLabs and OcuPetLabs the same?

Yes. Same brand, same products; the website is ocupetlabs.com. Not related to Ocu-GLO.

How does the 90-day guarantee work?

Buy the 3-jar supply, run the routine, email support@ocupetlabs.com by day 90 under the refund policy's conditions. Single jars and renewals are not covered.

Where does OcuLabs ship?

US, Australia, New Zealand, Canada and the UK, tracked, free on two or more jars.

Are the products tested?

Yes, third-party tested, with heavy-metal screening on Turkey Tail+.

Ocu-GLO is a trademark of Animal Necessity and is not affiliated with OcuLabs. OcuLabs products are nutritional supplements and are not intended to diagnose, treat, cure or prevent any disease.

Daily support for senior dogs.

Vision, calming, joint and gut support with every ingredient printed on the label. 90-day guarantee.

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