Is OcuLabs Legit? Who We Are, What Is in the Jar and How the Guarantee Works

Who is behind OcuLabs and ocupetlabs.com, what is in every jar, how the 90-day guarantee works, where we ship and how to reach a real person.

Owner unboxing a genuine OcuLabs Vision Support Bites jar on the porch with her senior dog

You saw the ad, liked the look of the jar, and then did the sensible thing: you searched the name before typing in your card number. Good. Here is everything you would want to check, in one place.

Quick answer: Yes, OcuLabs is a real supplement brand for senior dogs, founded in New Zealand and sold only at ocupetlabs.com. Every product is third-party tested and lists its active ingredients on its product page. The first purchase of each product, any pack size, is covered for 90 days from delivery: email support@ocupetlabs.com for a full refund of the product price, opened or empty jars included. OcuLabs and OcuPetLabs are the same company, and we are not Ocu-GLO.

Who is behind OcuLabs?

OcuLabs was founded in New Zealand and is run from Australia. The dog range is built around aging dogs and the small changes their people notice first: a haze in the eyes, a pause at the stairs, restlessness at dusk, a gut that is not what it was. Four products, each with one job, in formats an old dog will actually take.

We sell direct, from one website, so the people who answer your email can see your order. Write to support@ocupetlabs.com and a person replies.

Are OcuLabs and OcuPetLabs the same company?

Yes. OcuLabs is the brand name and ocupetlabs.com is the website, so you will see both. Same team, same products, same guarantee.

We are not Ocu-GLO. Ocu-GLO is a different eye supplement made by Animal Necessity, and the two companies are not related. If you are weighing them up, our Ocu-GLO vs Vision Support Bites comparison puts the labels side by side.

What is in each OcuLabs jar?

  • Vision Support Bites: per 2 chews, lutein 6 mg (marigold), astaxanthin 1 mg (Haematococcus pluvialis algae), beta-carotene 1.5 mg (carrot root) and omega-3 DHA 100 mg (Schizochytrium algae). Chicken flavour, no added sugar, 90 chews. For dogs 7 and up.
  • Calming + Anxiety Support Chews: per 2 chews, chamomile extract 80 mg, hemp seed oil 80 mg (hemp seed oil, not CBD), valerian root 50 mg, passion flower extract 30 mg, vitamin B1 30 mg, melatonin 4 mg and L-theanine 3 mg. Chicken flavour, 90 chews (200 g). No corn, wheat, soy, artificial colours, added sugar or artificial preservatives. Non-sedating, for adult dogs.
  • Hip + Joint Support Chews: glucosamine hydrochloride, chondroitin sulfate, MSM, green-lipped mussel, turmeric root, omega-3s (EPA and DHA), hyaluronic acid and Boswellia extract. Chicken flavour, 90 chews (200 g), two a day.
  • Turkey Tail+: per 1.6 g scoop, turkey tail 400 mg, shiitake 200 mg, lion's mane 200 mg, beta-glucan 150 mg, curcumin 100 mg, green tea polyphenols 50 mg, vitamin C 50 mg and Bacillus subtilis 1 billion CFU. Fruiting bodies only, no mycelium on grain, no fillers. Natural chicken flavour, 50 g jar, about 30 scoops.

Every product is third-party tested, and Turkey Tail+ is also screened for heavy metals, because mushrooms concentrate metals from what they grow on. We also publish label-against-label comparisons with the big names, so you can check our numbers for yourself; start with the dog eye supplement comparison.

What OcuLabs does not claim

No OcuLabs product treats, cures or prevents disease. Vision Support Bites do not dissolve cataracts. The Calming chews are not a sedative and do not replace a vet and a behaviour plan for severe anxiety. Hip + Joint Support Chews are not a painkiller. Turkey Tail+ is daily support, not a treatment for illness.

We say so on our product pages and in every guide, because a dog with a red eye, a limp or a lump needs a vet, and we would rather lose a sale than delay that visit.

How does the OcuLabs guarantee work?

The first purchase of each product, any pack size, is covered for 90 days from delivery. Email support@ocupetlabs.com for a full refund of the product price, opened or empty jars included.

That means you can try a jar the way it is meant to be tried, every day, and still be covered if it is not right for your dog. Include your order number in the email so we can find it quickly. The guarantee covers orders placed at ocupetlabs.com, the only place we sell, and the full terms are in our refund policy.

Shipping, payment and support

  • Shipping: tracked, to the US, Australia, New Zealand, Canada and the UK. US orders typically arrive in 3 to 8 days, other regions in 7 to 12 days.
  • Payment: through Shopify's standard checkout, so your card details go to the payment processor and are never seen by us.
  • Subscriptions: managed from your account page; cancel any time before the next renewal.
  • Support: support@ocupetlabs.com, or the contact page.

Where to buy OcuLabs, and where not to

OcuLabs is sold only at ocupetlabs.com. Not Amazon, not eBay, not a marketplace shop. If you find our jar photos on a listing under another name, it is not us: we cannot vouch for what is inside, and our guarantee, testing and support do not cover it. Read how to spot a fake OcuLabs listing and send us the link.

Still deciding? Four checks you can do in two minutes

  1. Check the address bar. The real store is ocupetlabs.com.
  2. Read the label before you buy. Every product page lists the active ingredients, and the numbers above match it.
  3. Email us a question first. Write to support@ocupetlabs.com and see who answers.
  4. Read the refund policy. Know the terms before you pay, not after.

Start with the change you are seeing

Most people find us because of one thing they noticed in their dog. Start there, with one product, given daily, and judge it on what you can see. The senior dog supplement guide matches each sign to the right support.

Anything sudden, red, painful or swollen goes to your vet first.

Your first purchase of each product is covered for 90 days from delivery. Not happy, email support@ocupetlabs.com for a full refund of the product price, opened or empty jars included.

See the full OcuLabs range

Keep reading

Frequently asked questions

Is OcuLabs legit?

Yes. OcuLabs is a supplement brand for senior dogs, founded in New Zealand and sold only at ocupetlabs.com. Every product is third-party tested, every product page lists the active ingredients, and the first purchase of each product is covered for 90 days from delivery. Questions are answered at support@ocupetlabs.com.

Are OcuLabs and OcuPetLabs the same company?

Yes. OcuLabs is the brand and ocupetlabs.com is the website, so the name is sometimes written OcuPetLabs. Same team, same products, same guarantee. OcuLabs is not related to Ocu-GLO, a different eye supplement made by Animal Necessity.

How does the OcuLabs money-back guarantee work?

The first purchase of each product, any pack size, is covered for 90 days from delivery: email support@ocupetlabs.com for a full refund of the product price, opened or empty jars included. It applies to orders placed at ocupetlabs.com, the only place OcuLabs is sold, and the full terms are in the refund policy.

Where is OcuLabs based and where does it ship?

OcuLabs was founded in New Zealand and is run from Australia. Orders ship tracked to the US, Australia, New Zealand, Canada and the UK, typically arriving in 3 to 8 days in the US and 7 to 12 days in other regions.

Does OcuLabs sell on Amazon?

No. OcuLabs is sold only at ocupetlabs.com. A listing on Amazon or any other marketplace that uses our photos is not ours, and our guarantee, testing and support do not cover it. Send the link to support@ocupetlabs.com so we can report it.

Ocu-GLO is a trademark of Animal Necessity and is not affiliated with OcuLabs. OcuLabs products are daily supplements, not treatments for disease. If your dog's eye looks red or painful, or anything changes suddenly, see your vet today. Spot something on this page that is out of date? Email support@ocupetlabs.com and we will fix it.

Daily support for senior dogs.

Vision, calming, joint and gut support with every ingredient printed on the label. 90-day guarantee.

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